Wyze cam plus not working. Troubleshooting: I have Cam Plus Lite assigned, but still no videos! You may need to factory reset your camera to clear your subscriptions and try again. Problem. 40. My camera with Cam Plus doesn't record any events. We love you and thank you for your support! You don’t need to do anything; we’re automatically putting Cam Plus Lite on all your cameras that don’t already have the full Cam Plus experience. 0. I have 3 v3 Cameras on the 14 day trial. Check to see if changing the settings now turns on Night Vision as expected. My App is up to date: 2. Wyze 4/21/23: Cam Plus Unlimited Plan. Check the battery level from the Home screen of the Wyze app, under the camera's name. If your Wyze camera is showing as “offline,” it’s not currently connected to your Wi-Fi network, which can happen for several reasons. Jun 13, 2023 · Note: Sometimes the microSD card in the camera or third-party USB cables can cause issues. I get error code 1000 when assigning Cam Plus to my camera. For basic, everyday use, a microSD card is the next level for your Wyze Cam. Ensure that your camera is assigned a Cam Protect license. Wyze Cam v3 shows as offline but the live stream works. I think the latest FW update not only degrades quality but also brakes the StarLight sensor on some cameras and might even brick the camera. What happens when user adds a camera in a group as a security camera to Wyze Home Monitoring? Jun 13, 2024 · However, if you do not have Cam Plus Lite (or Cam Plus, or Cam Protect) you will only receive thumbnail images when you have Event Detection enabled. QR code not working? Tap The QR code isn't scanning and manually enter the Base Station's MAC address. but I have a cam plus lite on both those cameras, and my next monthly billing is not until 3/12/2024. Check for the latest version of the Wyze app using the process outlined here. Tap the moon icon through Auto, On, and Off. My camera with Cam Plus only records 12-second videos. May 31, 2023 · I recently added 4 Cam OG’s to my setup (have a bunch of v3’s and a doorbell). Unchecked all motion settings. Cycle Night Vision mode. Forget the power outlet, you'll get up to 6 months of battery life with a removable battery. Yes, latest version of iOS app. Wyze recommends using a Class 10 or UHS-1 microSD card with a capacity up to 32GB. You have an active Cam Protect subscription, but Friendly Faces is not working. Below is a screenshot of my settings and everything looks right to me, but am I missing something? Really frustrated with this issue as I get notifications of movement every few minutes. I even tried a 32gb card and it still the grey out playback. As of February 15, 2022, Cam Plus Lite offers 12-second recordings saved to the cloud for 14 days with a 5-minute cooldown between recordings, along with AI Jun 12, 2023 · In the Wyze app, tap on the paired Wyze Base Station. 9. Power cycle the camera. This is a lie, I have all four OG been working for few months on cam plus lite with out any issue. It has worked, last event was yesterday about 4:00 CST. If the problem persists, check the internet connection and reset the Wyze Cam. I’m not sure if RTSP cams work on Web View though. Wyze App & Account Your gateway to a smarter home. I’ve tried clearing the app cache, re-installing the app, removing and re-assigning the licenses to each camera, but nothing has worked. Aug 16, 2023 · 5 Reasons Why Is Your Wyze Camera Not Working – Quick Solutions. I have it on cam plus light. Jan 21, 2024 · 1. I have one of my V3 camera where the cam will turn off if I turn on the siren, I suspect it does that because it is connected to about 30 feet of regular USB cable and it isn’t getting the correct amount of power (5 V -1 Amp) The cam itself works just fine. Jul 19, 2022 · Time to call Wyze support and ask for replacement. If your signal is only 1 bar, try moving the camera closer to the base station. When I go back in Jan 2, 2021 · Started my V3 trial on December 3rd, and Cam Plus never worked. Related article: How do I turn on videos for Cam Plus Lite? Additional Notes: Cam Plus Lite is only supported on non-doorbell cameras released before 2/1/2021 Nov 14, 2022 · The camera immediately asked for a firmware update. Sorry about that! We don’t support Wyze Cam v1 for Wyze Home Monitoring, but we recommend that you upgrade a newer Wyze Cam (v2 or v3). Dec 24, 2020 · I’m having an issue with the Cam Plus trial. Blocked out street in detection zone. The catalog tab comes up with “bundle includes” in a box but no options other than x Close. 4054 Jan 31, 2022 · OK, I subscribed to cam-plus-lite on January 12 and get no notifications, no recordings, nothing. None of them are recording events for longer than 12 seconds. Restart your camera. OG was working better than V1 and V2 until last week. How to Fix Wyze Camera Offline. Select Add Camera > Select Device. Cam Plus Troubleshooting. Note: This option is not available for Wyze Cam Outdoor or Wyze Video Doorbells. Nov 5, 2022 · There was a major incident/accident in front of my house that should have been recorded by my Outdoor Cam V2 but was missed due to the 1-minute cool-down requirement (eventhough there is a solar panel attached and battery never goes below 95%) since another vehicle drove by and triggered event recording to the SD card just before the accident. You've tried the steps above, but you're still unable to connect the Wyze Cam to your 2. If you are still experiencing any issues with the cameras or events, please try logging fully out of the app and logging back in (Wyze app -> Account tab -> Log Out). I just recently was looking in the settings and smart detection is turned off and will not let me turn it on saying I need to buy cam plus. 50% of the time the view shows a previous image for a second before updating. Tap again to turn Night Vision mode to On again. . I have tried every possible setting to stop getting moving vehicle notifications. So I decided to immediately activate Cam Plus for One of the best things about your Wyze devices + the Wyze app s is being able to receive notifications straight to your phone - when motion is detected by a Wyze Cam, when your robot vacuum is finished cleaning, when your video doorbell rings. If the playback screen loads and doesn't say "No microSD card installed in camera," the microSD is properly installed and recognized by Wyze Cam. Note, I do have CamPlus Problem is I can not create any New Routines or Modify the Timing on my existing Routines. 4GHz network. 99/month to $2. Make sure your Wyze Cam Outdoor is charged. The second camera on my Wyze Cam Floodlight is not detecting motion. 00 on the event thumbnail but I cannot watch live view on my new wyze cam V3 pro on there. If the Night Vision option is selected but not looking as expected, try to unplug the camera and allow 5-10 seconds before plugging it back in. Aug 6, 2020 · I can click on the signup link on the Cam Plus promo email, The web page comes up with three tabs: account / catalog / redeem. The first step is to ensure that the SD card you’re using is compatible with your camera. Mar 26, 2023 · Yet I can confirm this issue occurs with different Wyze products with different firmware versions. We have notified everyone affected by the security issue. Your camera must be in this list. Access your Wyze Cam’s live stream and Events as well as view multiple live streams at once through a web browser. However, the doorbell will not record event videos to the cloud or send push notifications to your phone if it is offline. Apr 22, 2023 · There is a notice on the website in APRIL that its not working and they are working to fix. 41: iOS/Android: Wyze Cam OG: No “Playback” button from thumbnail: App 2. Factory reset your Wyze Cam. Also when i go to the web to unlink the cameras nothing happens when i click on it. Power cycle the doorbell. Once your Wyze Video Doorbell is paired with Wyze Chime, it will chime when the doorbell is pressed, even if the doorbell is not connected to WiFi. If Night Vision still does not work as expected, continue below. Oct 19, 2023 · Problem: Your camera has a Cam Plus license but AI detection is not working. 327 Camera versions (v3): 4. When I try to toggle any of Aug 14, 2023 · What happens when you turn it on, nothing? I only have one V3 Pro and the siren is loud and clear. 99/month. I have updated everything, both (all) cams and app. I did try the steps above (unassign cam, clear cache, restart app, power cycle camera, and reassign to license) but it hasn’t worked for me unfortunately. I have 2 - v3’s, 2 - WCO’s and 2 - VDB’s with active subscriptions and none are reporting AI events. 4. I also do not recall any notification there would be a service disruption. I have disabled and enabled the Wyze Skill within the Amazon Alexa app many times. Sometimes there is not even a motion event when a person or car goes through the camera view. It is pretty common to see owners complain about Wyze Playback not working when you browse through online forums. Make sure that Record Sound is turned on in your Wyze Cam v3's settings. 3. Allow it to fully load and try to View Playback by selecting the button on the bottom. I do not understand the complete shutdown. This morning I checked my events and saw them, but nothing was playable. Monitor your Nov 13, 2022 · All V3 cam settings not working correctly I have 2 new v3 cameras. But this is strange, I have a 128gb sd card in both camera. 2. A subscription to Cam Plus gets you many more Mar 3, 2024 · Last week, Cam Plus Lite on 2 of my cameras was working and recording 12-second events. Sep 6, 2021 · Funny though, Last Year I was able to use my Wyze Cam v3 to trigger Routine when It Detects a Person. With their top-of-the-line features and low Jun 13, 2023 · Check if Night Vision is on: Open the Live Stream for the camera and allow it to complete its connection. A full signal is three total bars: . 36. Do I just replace it? Anyone else had problems? #Wyze Sep 13, 2022 · After spending much time on the phone with tech support, cam plus lite is still not working at all. It’s recording the events and tagging (person, vehicle, etc) correctly but notifications are not being sent. They came with a 30 day free trial of Cam Plus. Jun 13, 2023 · Unplug your camera from the power outlet, wait 5-10 seconds, then plug it back into power. 4 & 5Ghz WiFi. * Wyze cannot provide Face Recognition services in some areas, including California, Colorado, Connecticut, Illinois, New York City, Oregon, Texas, Utah, Virginia, Washington State, and the Canadian Provinces of Ontario and Quebec. Wyze suggested a bug in December and suggested to wait. I just sent this message below to Wyze, calling attention to my never-dying old ticket number. Your current app version will be listed beneath the Wyze logo. Pick up a microSD card in our Wyze Shop. I signed up for Cam Plus but the AI features aren't working. One of my floodlights (with Wyze Cam V3) has been tagging something in my backyard as Person whenever it detected motions (usually from car headlights). May 14, 2024 · Wyze Video Doorbell Pro: VOIP not working on some devices: App 2. But don’t worry; here’s what you can do to fix it: Check Power and Connections: Make sure your camera is plugged in and receiving power. I’m not familiar with RTSP firmware, but several others here reported that this type of issue was resolved by restoring to non-RTSP, assigning licenses, make sure cam settings are correct, then reload RTSP. Jul 27, 2023 · MicroSD card not found msg started appearing on Cam 3 view playback - have Cam Plus - no need for MicroSD Cameras I have Wyze Doorbell and Cam3 - both have licensed CAM PLUS configurations. 41: iOS/Android: Wyze Cam v3 Pro: Rewind and Fast forward on microSD card playback do not jump the proper 30 seconds App 2. 41 Is the RTSP version of the firmware for the Pan Cam, Cam Plus does not work on the RTSP leg of the firmware, that is Nov 24, 2022 · You are running beta RTSP firmware for Cam v3. Set up all of your Wyze monitoring solutions here. One possible cause is a weak internet connection or poor network signal. How do I transfer subscriptions from one Wyze Cam to another? How do Cam Plus and a microSD card compare? What happens to my existing plans if I subscribe to the unlimited plan? Sound Detection; Can I subscribe to Cam Plus outside of the US? Can a shared user upgrade to Cam Plus? Do Cam Plus event recordings end when motion stops? Oct 15, 2020 · Wyze Forum Cam Plus is not working. I’ll try to list all the problems here: My newly-received V3 Oct 18, 2023 · With Wyze AI and a Cam Plus or Cam Protect subscription, this feature can tell the difference between crying, meowing, barking, talking, and more. This can be done in the camera’s settings > Restart Camera > Restart. Another page comes up with coupon summary. Out of the 7 cams — 4 are not recording events for me to view, they are all Outdoor cams and when I try to adjust the AI settings it prompts me to buy another subscription for those cameras. I select them and nothing occurs. Jul 20, 2024 · @AlJDugan I had a Wyze Cam Pan V3 that quit working after a several months service. It went intermittent, sometimes working and sometimes not. Your “Wyze Ticket (Working on your request: V3” message was sent on 12/6, and having no further help or response from you, I’m replying here late on the 12/10, four days later. Users reporting that they can do playback for about 30 seconds before it freezes. App version (android): 2. 4 new all on free trial period. Yes, latest firmware in all cams. In the Wyze app, tap on your camera and let the live stream load. Both the new v3 cam is not on Cam Plus. This applies to all device types, not just cameras. My Wyze Cam Pan is not connecting after a firmware update. 61. Custom detection zones Set custom detection areas so you only receive motion notifications from areas of interest. When you Added AI Notifications for Wyze Cam v2, Wyze Cam v3, Wyze Cam Pan v1, and Wyze Cam Pan v2 with a firmware update to limit notifications to Events you care about Added AI-only Events recording options for Wyze Cam v2, Wyze Cam v3, Wyze Cam Pan v1, and Wyze Cam Pan v2 on the latest firmware to allow control over what Events you want recording Dec 2, 2023 · Many Wyze camera owners have reported issues with playback not working, and there are a few common causes of this problem. Mar 3, 2024 · This seems to particularly be the case for those without Cam Plus (though some with Cam Plus are reporting the issue too). Meanwhile, my Cam Plus trial continues to count down (now to 7 days) although it has never worked from day one. Jun 20, 2024 · * Individual Cam Plus plans do not qualify for Friendly Faces, only Cam Unlimited or Cam Protect. Problem: Wyze Cam V3 Pro Live Feed not always working, updating. ; On the search bar on top, search for Apps. The price of an annual Cam Plus license is not increasing and Sep 25, 2023 · To disable battery optimization for the Wyze App, simply follow the following steps: Open the settings menu. Nov 7, 2023 · If Person Detection doesn't work: Check your app and firmware versions. If I press the play button, it says I have to buy a Cam Plus subscription. 29. Someone more familiar with RTSP will Mar 19, 2024 · Upgrade to smarter security with Cam Plus! Add Cam Plus to your Wyze Cam to unlock cloud video recording, get Smart AI Detection, and so much more. Wyze Cam + Cam Plus. I keep getting event notifications every minute from both cameras every time a car passes on the street in the front of my house. Cam Plus members already make monthly contributions to Wyze. Night Vision is not working on Wyze Cam v3; My Wyze Cam v3 not connecting after a firmware update. You aren't receiving any notifications from the Wyze app or your Wyze devices. While setting up your Wyze device, when prompted to select your network, choose the network that does not have "5G," "5g," 5GHz," or "5" in the name. I was hoping I could toggle the trial off then back on to maybe fix it. A low battery can cause poor connectivity. Nothing Nov 27, 2023 · Wyze Cam + a MicroSD Card* Using a microSD card with your Wyze Cam gives you the ability to record videos continuously, locally, and create Time Lapse videos. You will not be May 15, 2024 · How to reset your Wyze Cam Pan v2; My Wyze Cam Pan v2 is not connecting to the network. Hold down the setup button until the status light turns solid yellow. This was reported by @StevenP in the following threads: @mike7 confirmed they are having the same problem even with Cam Plus. When i go to my cam subscription on the app i am no longer able to see all the cameras that are linked. Does any one here have a solution? "On Christmas Day, December 25th, I finally bit the bullet and paid Sep 15, 2022 · After spending much time on the phone with tech support, cam plus lite is still not working at all. I checked in my SD card is not full so I know that’s not the issue. The replacement camera is better but not as good as the old one with the old firmware. I have the cam plus and assigned this camera to it but it still records only 12 secs video . I got the outdoor camera after an incident where I was home alone and someone tried to enter through the back gate while I was sleeping. Samuel October 30, 2021, 8:12pm 34 Oct 23, 2023 · The website only shows the Cam Plus Unlimited plan on my account. Go to Account > Services > Cam Protect. I enter the EBIRD code and select “apply”. When I try to “manage” or edit that plan from the app, it tells me I can only edit plans on the Wyze website. We are aware of Cam Plus Unlimited not showing in the Wyze App and not allowing users to assign their cameras. If you have access to the camera, try removing the microSD card and use the power adapter and USB cable that came with the Wyze Cam to see if this resolves the issue. However, when I press the playback button, it tells me the “MircoSD card not found”. When I go to settings to turn on person detection etc , it asks me to subscribe to Cam plus even though I already have an active cam plus subscription. 41: iOS/Android: Cam Plus Unlimited: Notifications not working as expected: App 2 May 16, 2024 · What cameras are compatible with Cam Plus Lite? Wyze Cam v1, v2 and v3, Wyze Cam Pan v1 and v2, and Wyze Cam Outdoor v1 and v2. If those settings and your camera placement are OK but you're still having issues, submit a log from your device. Power cycle the camera by unplugging it from its power source for 5 seconds and then plugging it back in. The other 8 have all defaulted to snapshots. All firmware and Sep 21, 2021 · Check if Night Vision is on: Open the Live Stream for the camera and allow it to complete its connection. I formated SD card and restarted camera with no change. Oct 9, 2021 · Anyone else having issues with V3 cam plus notifications? Mine have been hit or miss (mostly miss) the past few days. My Wyze Cam v3 settings are not updating. Purchased the camera and have been happy with it for almost a year, the Aug 11, 2023 · Hello, I have an active Cam Plus subscription for all of my cameras (cam v3), however in the events tab on the app I’m unable to filter by any smart detection (person, pet, etc. I cannot get the app to accept the 8 cams on cam plus lite. I contacted Wyze to report the issue and never got a reply. All three OG stop sending 12 seconds video and now I find out cam plus lite doesn’t support OG. I'm away and my Wyze Cam Pan's live stream fails to load. One inside facing out my large living room window towards the street, and my outdoor camera that’s set up above my back gate where my partner and I enter frequently. On the account tab I click add a subscription. Use the switch at the back of the camera to turn off the camera. Then, go to your cameras Settings > Event Recording. We’d like to offer everyone an opportunity to switch your license to an annual plan before the price increases on our monthly plans starting June 20th, 2023. Just assign Cam Plus Lite to them in the app under Account > Services > Cam Plus Lite. Go Back into Cam Plus and check what you would like to be notified on again and back out as well. Your Wyze Cam v3 Event videos and recordings are silent and have no sound / audio. There can be several reasons why your Wyze camera may not be working as expected. I activated the free trial, it shows PLUS next to my Notification settings, I can see the cameras on the web browser, and the 12 second clips work well. There are no voice prompts during Wyze Cam Pan v2 setup. How to force close an app on iOS; How to force close an app on Android; Advanced Troubleshooting. I have enabled detection zone to not detect movement from a bush near my front door, but it still detects it. I’ve tried unplugging and checking all the settings. Sep 4, 2022 · This is the Wyze Cam Plus Web Interface not working on even a fresh incognito window. 4. Nov 14, 2023 · Without it, most devices will fail to set up and won't work in the Wyze app at all. ME >>> Hello; I have a wyze cam V3, I pay for cam + for the storage and the web page interface. This should not be related to the AWS event as all service had Dec 6, 2023 · My Wyze Cam v3 Event videos have no sound. Jul 23, 2024 · Problem. Its best-selling camera, the Wyze Cam Pan v3, is one of the economical outdoor cameras with colored night vision and advanced AI detection capabilities. I did the set up and installed it . Tap Finish Setup. Sep 27, 2022 · While Wyze has been dominating the security camera market for years, it still needs to do some work on the playback features. May 19, 2023 · In the Wyze app, select the Live Stream of the camera you are having issues with. And they are Still Working Fine. All events are being reported as motion events. Tap on the Settings gear, then Advanced Settings. In this case, the video may struggle to load or buffer, leading to playback issues. Release Notes & Firmware; Make sure Motion Detection is turned on for your camera. The only other camera May 17, 2023 · Hi there, This is an important update about pricing for Cam Plus monthly plans. @… The best wireless outdoor camera by Wyze, with 2. I turned my iphone to landscape and the playback button is working. 50% of the time the clock in the lower right corner does not update. Tap Go to Wi-Fi selection, then select the network that looks like "Wyze_bind_xxx". I wasted all day today talking with clueless and unhelpful phone agents that Dec 20, 2023 · I been a happy customer with wyze cam for over four years and recently I purchase another four OG to replaced old dead V1/V2 Wyze cam. Jul 23, 2024 · My Pan cam keeps turning off randomly; Audio and video are out of sync; My Wyze Cam v1/v2 is not turning on when connected to power. Turned off detection zone and upped the sensitivity, still no change. Another box has Nov 10, 2022 · I noticed today my original cam pan is not recording any events. A few days ago i was able to click on the box next to the camera and it would say successful, but when i go back in to check the camera is still link May 17, 2024 · And for any older cameras that weren't eligible for Person Detection, they are now. Wyze Cam includes 1080p full HD video, smart motion and sound alerts at a revolutionary price. 4/10/21 2:20 PM PT - We have identified the root cause of the AI tag issue and are working through the queue of notifications that were not sent earlier. ; From the resultant page, click on the search result titled Apps or App List which takes you to the list of all apps on your phone or tablet. ). And then the app I can watch live view but not the events and it’s only letting my SD card go back 20 minutes to an hour I’ve got a different SD card in but I don’t think the SD card is Jun 5, 2021 · Hello everyone, I love my Wyze cam v3, but am having some detection problems. Jan 17, 2024 · 2/24/2024 11:00 AM PT - We wanted to provide an update. Feb 20, 2022 · Cam Plus Lite: Free/pay-what-you-want. What cameras are currently compatible with Cam Plus Lite? Wyze Cam v1, v2 and v3, Wyze It's Cam Plus, but with no camera caps! Add as many as you want. Camera not connecting after firmware update; Camera is offline; QR code is incorrect; How do I update my Wyze Cam firmware? Webcam Firmware Instructions; See more Oct 21, 2020 · Wyze Webview is now in beta for select Cam Plus devices. Have a lot of Wyze Cams? Cam Unlimited offers unlimited licenses for $9. I have several other Wyze cams that work flawlessly. My Cam Plus Pro subscriptions are active until 2023 The cameras I am working with are the Wyze Cam v3, all with the latest firmware. Once assigned the service can't be unassigned from the With Cam Plus, you can get advanced notifications, like if Wyze Cam hears a crying baby or a barking pet. No events show up in the app. My Wyze Cam v3 is making a clicking sound. Friendly Faces are not being detected, or aren't displaying in the Friendly Faces section of the Account tab. That went fine. Our team is currently working on a fix. No password is required to connect to this network. I have tried emailing the support and I have been given the auto response from their script instead of receiving actual help. Contact sensor notifications seem to be working fine it’s just the cam plus notifications not working most of Jun 13, 2023 · On the next screen, use your mobile device's camera to scan the code. My Wyze Cam Floodlight has poor audio quality. May 18, 2022 · I have two cameras. 139 Wyze Cam v3 - Firmware 4. How do I sign up for Cam Plus Lite? 👋 Cam Plus Lite is not available for new sign ups. Apr 3, 2023 · I had smart detection settings reset before, but my Wyze Cam V3 never asked me to subscribe to Cam Plus… @dave26 Believe it or not, I have the opposite problem since last week. My Wyze Cam Pan v2 says the QR code is incorrect. Do I need to complete this process and Wyze won’t charge me since I have the unlimited plan? I did add these cams after initially Aug 3, 2022 · I have had 2 cam plus license since 2020. Updating Jun 15, 2022 · Try plugging the camera into a different power outlet. Sometimes a motion event gets recorded, but no person/vehicle/pet notification (or event tag for that). To power cycle, your Wyze Wired Doorbell, flip the breaker, power the doorbell to its “Off” position, wait 10 full seconds, then flip the breaker switch back to the “On” position. I have a new iPhone 14 Pro, current iOS, Wyze app is current. The app shows a license for Cam Plus for a single camera. Aug 19, 2022 · I have 7 Wyze Cams & the Cam Plus Unlimited annual subscription. It has GOT to be a Wyze issue and I wish they would get it fixed!! Mar 19, 2024 · To enable Cam Plus in the Wyze app: In the app, you'll get a “New Subscription Available” popup. Your camera has Cam Plus enabled, but it doesn't record any events at all. You can read more information about it here. Note: Find all of your active Cam Plus subscriptions in the Wyze app under Account > Services > Cam Plus. Attempt a factory reset, and try to set up as a new device: Cam v1, Cam v2, Cam Pan: Remove the SD card if there is one inserted. My Wyze Cam Floodlight isn’t turning on when the camera detects motion. That Single Camera plan does not show up on my account on the Wyze website, therefore I cannot change it. 15 My Cameras are: Wyze Cam v3 - Firmware 4. Feb 26, 2024 · The playback button is grey out. My Wyze Cam Floodlight is not triggered by PIR. ; If the Night Vision option is selected but not looking as expected, try to unplug the camera and allow 5-10 seconds before plugging it back in. It irks me to replace the bad one. Wyze Cam v3 "cannot find the specified network name" My Wyze Cam v3 does not scan the QR code. Aug 10, 2021 · The inexpensive Wyze Cam V3 is an indoor/outdoor home security camera that packs a ton of features into its tiny frame including color night vision, intelligent motion detection, voice control, a Yes, but not all functions will work. I select redeem tab. My camera is not showing up on the live stream page Live Feb 3, 2021 · When I watch a video clip and want to see more and I click on playback it says no recording at this time… or something like that…nothing has changed with the camera as I have watched playback on it before. 10. Troubleshooting Tip: Check that your Wyze app is up to date. Apr 13, 2023 · My Wyze Cam Floodlight is not following the set schedule. Dec 21, 2023 · This feature is not available on Wyze Cam Outdoor. In your Wyze app, navigate to the Account tab > tap About. 1. It does still work otherwise, records to SD card in continuous mode. Your changes will save automatically. After nearly 3 years, we’re adjusting our monthly price from $1. Additional Notes: Compatible cameras: Wyze Cam v1, v2 and v3, Wyze Cam Pan v1 and v2, and Wyze Cam Outdoor v1 and v2. Jun 28, 2022 · I got the new Wyze outdoor camera . 3406 Wyze Cam v3 - Firmward 4. Test it now: Dec 8, 2023 · If you’re having trouble with your Wyze camera not recording to the SD card, it could be due to compatibility issues. In my iOS app, I enabled 3 cameras in the “Cam Plus Lite (PD Legacy)” section of my account settings. Nov 23, 2022 · I’m using a Wyze Cam v3 on firmware 4. Troubleshooting. Days after it ended, I just started seeing Motion-only V3 detections, only because my V2 aimed at the same area sent NOTIFICATIONS. May 13, 2022 · Somewhere in March the skill stopped working…perhaps coinciding with Wyze update? Information: The Amazon Alexa App is up to date. It could be due to a power supply issue, a Wi-Fi connectivity problem, or a software glitch. All cameras are upgraded to latest firmware. Starting at less than $30, you'll get almost the same features as its $100 counterparts. If you have any problems downloading and using the Wyze app, make sure your device software is up to date. I have unchecked all vehicle settings. Any ideas? Apr 13, 2023 · Make sure you have the latest app version. It look Cam Plus, Cam Protect, Wyze Home Monitoring. 5K resolution, a built-in spotlight, and award-winning color night vision. To view your recorded footage, you can either bring your Wyze Cam back to an area that is covered by the Wi-Fi network it was set up in and use the Playback feature in the Wyze app, or remove the microSD card from your Wyze Cam to view the raw video files (mp4 format) on a computer. Here is our emails so far. So now what? If I go to “Event Recording” settings for any of the camera’s settings, I see “Detects motion Dec 27, 2021 · As of 12/25/2021 Cam Plus AI detection has stopped working. It happened to me and looks like it happened to you too. 1 day ago · The Wyze app is not compatible with Windows phones/tablets or Kindle Fire tablets. Sep 29, 2021 · Just noticed my cam v2 isn’t recording any events since Monday 8/27 at 6:24am… removed and updated app, firmware is up to date, and all Cam Plus detection settings are turned on as well as regular motion. Nov 21, 2022 · I can watch wise events on wise webview but not in the app in some cases it’s saying it’s only recording 0. What about Wyze Cam v1? Wyze Cam v1 is not supported on Wyze Home Monitoring Service. We are now in almost April with no change. Sep 25, 2023 · If Wyze Cam live streaming is not working, update the firmware and power cycle the Wyze Cam. Wyze offers smart home cameras and devices packed with features at a price that is accessible for all. 44. Wyze has not been helpful and so far Alexa is saying Wyze Cameras are not Supported. Apr 14, 2024 · Is it just me or is this currently happening to others. In the app (Android), I tried going into Account/Services/Cam Plus/Edit but even if I toggle Cam Plus off and hit Activate, it won’t turn off the trial. How do I get Sound Detection? First, make sure you have a Cam Plus or Cam Protect subscription enabled on your Wyze Cam. My Wyze Cam Floodlight doesn’t turn off at night. Check that your Wyze app is up to date. Dec 21, 2021 · Go to the Camera and Live Stream; Go to the Settings area and start with Event Recording, go into Cam Plus, turn all off and back out, it is critical to back out as that seems to commit the changes. Add a Wyze Solar Panel for an even longer battery life. I have 12 cams. I updated you topic’s tags to indicate this. Factory reset your camera and set it up like a new device. Check your Wyze Cam placement with the tips in this article. Force close the Wyze app, then open it again. ; Cycle the Night Vision settings through Auto, Off , and On . Switch from the iOS version to the Android or WebView version of the Wyze App as iOS often has trouble connecting with Wyze cameras. Jul 1, 2024 · *Please note that cameras that are not compatible with Cam Plus Lite or that are assigned to another Wyze Service subscription will not be able to be selected in the Manage Camera menu. If you signed up for Cam Plus Lite prior to March 2022, you can still continue to use the service. Sep 30, 2021 · Side note, even after events started working again on their own, none of the Cam Plus features worked, person, package, vehicle, pet. Mar 29, 2023 · Wyze cameras are some of the most affordable smart devices for home security available in the market today. 99/month or $99/year*, so you'll have plenty of Cam Plus licenses to go around. Sep 12, 2022 · After spending much time on the phone with tech support, cam plus lite is still not working at all. 10 Dec 11, 2020 · Dear Wyze Wizards team, (NO SOLUTION). The Wyze app does not work with certain devices such as Wyze Night Light or Wyze Handheld Vacuum, which are not connected/smart devices. Thanks for any advice Apr 10, 2021 · If you are still having trouble with your Wyze devices, please reach out to Wyze Customer Support. Every Wyze user gets these features: Motion and Jan 24, 2022 · My Cam V3 - Cam Plus combo has been working perfectly detecting vehicles, people and pets until about a week and 1/2 ago. Jun 13, 2023 · Open the Live Stream for your Wyze Cam Outdoor. It appears the Cam Plus is working for them, however I cant enable Smart Detection. grtlohmtejofmahkgjrjkypwmjnwxiepfygkzuteyauqzzqeuejg